Quick Pre-Order Question. - Guild Wars Forums

cc.pyro · Apr 02, 2005, 04:58 PM // 16:58

I pre-ordered Guild Wars from Gamestop online last night. Because Gamestop didn't give me any details I am just wondering when I will recieve the Bonus pre-order package stuff. If anyone else pre-ordered from there or knows how that works I would appreciate your help.

Loviatar · Apr 02, 2005, 06:57 PM // 18:57

Quote:

Originally Posted by cc.pyro

I pre-ordered Guild Wars from Gamestop online last night. Because Gamestop didn't give me any details I am just wondering when I will recieve the Bonus pre-order package stuff. If anyone else pre-ordered from there or knows how that works I would appreciate your help.

you should get an email anouncing shipment and possibly a tracking number

you should get it within a week of shipping

i would check with them if you dont get the shipping email within 2-3 days to make sure it is in stock and not backordered

you should have it in time for the april event if they have it to ship to you

note

gamestop does not allow upgrade to collectors edition after the preorder is sent so if you are thinking of upgrading do it before it ships

cc.pyro · Apr 02, 2005, 07:27 PM // 19:27

i got the email with the tracking number but it doesnt mention specifically when they sent the pre-order package. It has all the stuff about the main package but nothing about the special part. The original page that I got after preoredering said Guild Wars with bonus, but now when i check the order it just says guild wars, so maybe they sent the bonus package already.

Genosha · Apr 02, 2005, 07:39 PM // 19:39

If they sent a tracking number then it is on it's way. Depending on how they ship you can go to that site and trace the information. UPS, FEDex, USPS, etc.

As for what is in the package they may have put a generic label on it becase of the limit on shipping information. Say you ordered a specific package if the price you were charged still matches up then you're all good. If you were billed for a different price then I would contact them now and not wait. Sites that are from a main company don't normally mess up that bad. It's you return business they want.

Loviatar · Apr 02, 2005, 08:04 PM // 20:04

Quote:

Originally Posted by cc.pyro

i got the email with the tracking number but it doesnt mention specifically when they sent the pre-order package. It has all the stuff about the main package but nothing about the special part. The original page that I got after preoredering said Guild Wars with bonus, but now when i check the order it just says guild wars, so maybe they sent the bonus package already.

there should be a tracking link which either goes to the shippers tracking directly or to your gamestop order page where youcan access the tracking info in detail

since you got the shipping email it should be there within one week at most

cc.pyro · Apr 04, 2005, 01:49 AM // 01:49

Bad News. I recieved an E-Mail from Gamestop in reply to my E-mail which was asking them when I would recieve the bonus. They told me that it would ship with the game. I don't know what to do about this. Heres the email:
Dear Customer,

Thank you for writing to us at GameStop.com

The bonus will be shipping with the game.

We value your business and hope to see you soon at GameStop.com

Castle
Your Customer Service Agent
www.gamestop.com

Cpt Teancum · Apr 04, 2005, 01:54 AM // 01:54

Quote:

Originally Posted by cc.pyro

The bonus will be shipping with the game.

You must be talking about the bonus in-game item. They will be unlocked in the game once you activate your account with the retail version.

If you've got a tracking number already, then something shipped (most likely the pre-order kit). If it is indeed the kit, you'll have access to play during the last beta weekend as well as access the 27th (one day prior to release).

Ciao,
CT

cc.pyro · Apr 04, 2005, 01:57 AM // 01:57

Maybe he thought i was talking about the Bonus weapon. However in the initial E-Mail I specifically mention the ability to play in Betas. They gave me a tracking number however it doesnt mention the Pre-Order pack.

Loviatar · Apr 04, 2005, 02:02 AM // 02:02

Quote:

Originally Posted by cc.pyro

Maybe he thought i was talking about the Bonus weapon. However in the initial E-Mail I specifically mention the ability to play in Betas. They gave me a tracking number however it doesnt mention the Pre-Order pack.

that is gamestops format

what was shipped was the preorder

edit

you wont get the bonus item until you unlock it in retail

cc.pyro · Apr 04, 2005, 02:06 AM // 02:06

okay thanks. I knew that I wouldnt get the bonus item til retail. I just really want to play in the Beta.

cc.pyro · Apr 04, 2005, 09:37 PM // 21:37

Update:
Dear Gamestop customer,

We apologize for the misunderstanding. The bonus codes are being
e-mailed out. If you do not receive this shortly, please contact us.

Sincerely,
Your Customer Service Agent, Kristen

Loviatar · Apr 04, 2005, 09:44 PM // 21:44

that is a new one

if they shipped out the preorder pack and there are codes in it and they email you different codes (pre and friends) you can give 3 away

EDIT

have you been keeping up with that tracking number and when is the scheduled delivery date?

cc.pyro · Apr 04, 2005, 09:50 PM // 21:50

The scheduled shipping date is the 26th. Thats about all the info it gives me.

Guild Wars 1 $49.99 Pre-Release
ETA: 4/26/05

Loviatar · Apr 04, 2005, 09:54 PM // 21:54

then that is the retail pack and not the preorder

at least you will get the passes which should allow you the item as well

when they say tracking number i expect to find it in the hands of fex x ups etc not sitting waiting to ship

cc.pyro · Apr 04, 2005, 10:04 PM // 22:04

as long as i get the Beta keys i dont mind recieveing the bonus pack with the game.

Apr 02, 2005, 04:58 PM // 16:58	#1
cc.pyro Frost Gate Guardian Join Date: Apr 2005 Location: Mayland Guild: The Cheverly Crew Profession: W/Mo	Quick Pre-Order Question. I pre-ordered Guild Wars from Gamestop online last night. Because Gamestop didn't give me any details I am just wondering when I will recieve the Bonus pre-order package stuff. If anyone else pre-ordered from there or knows how that works I would appreciate your help.

Apr 04, 2005, 02:06 AM // 02:06	#10
cc.pyro Frost Gate Guardian Join Date: Apr 2005 Location: Mayland Guild: The Cheverly Crew Profession: W/Mo	okay thanks. I knew that I wouldnt get the bonus item til retail. I just really want to play in the Beta. Last edited by cc.pyro; Apr 04, 2005 at 09:37 PM // 21:37..

Apr 02, 2005, 07:27 PM // 19:27	#3
cc.pyro Frost Gate Guardian Join Date: Apr 2005 Location: Mayland Guild: The Cheverly Crew Profession: W/Mo	i got the email with the tracking number but it doesnt mention specifically when they sent the pre-order package. It has all the stuff about the main package but nothing about the special part. The original page that I got after preoredering said Guild Wars with bonus, but now when i check the order it just says guild wars, so maybe they sent the bonus package already.

Apr 02, 2005, 07:39 PM // 19:39	#4
Genosha Frost Gate Guardian Join Date: Feb 2005 Location: Cowville, CA.	If they sent a tracking number then it is on it's way. Depending on how they ship you can go to that site and trace the information. UPS, FEDex, USPS, etc. As for what is in the package they may have put a generic label on it becase of the limit on shipping information. Say you ordered a specific package if the price you were charged still matches up then you're all good. If you were billed for a different price then I would contact them now and not wait. Sites that are from a main company don't normally mess up that bad. It's you return business they want.

Apr 04, 2005, 01:49 AM // 01:49	#6
cc.pyro Frost Gate Guardian Join Date: Apr 2005 Location: Mayland Guild: The Cheverly Crew Profession: W/Mo	Bad News. I recieved an E-Mail from Gamestop in reply to my E-mail which was asking them when I would recieve the bonus. They told me that it would ship with the game. I don't know what to do about this. Heres the email: Dear Customer, Thank you for writing to us at GameStop.com The bonus will be shipping with the game. We value your business and hope to see you soon at GameStop.com Castle Your Customer Service Agent www.gamestop.com

Apr 04, 2005, 01:57 AM // 01:57	#8
cc.pyro Frost Gate Guardian Join Date: Apr 2005 Location: Mayland Guild: The Cheverly Crew Profession: W/Mo	Maybe he thought i was talking about the Bonus weapon. However in the initial E-Mail I specifically mention the ability to play in Betas. They gave me a tracking number however it doesnt mention the Pre-Order pack.

Apr 04, 2005, 09:37 PM // 21:37	#11
cc.pyro Frost Gate Guardian Join Date: Apr 2005 Location: Mayland Guild: The Cheverly Crew Profession: W/Mo	Update: Dear Gamestop customer, We apologize for the misunderstanding. The bonus codes are being e-mailed out. If you do not receive this shortly, please contact us. Sincerely, Your Customer Service Agent, Kristen

Apr 04, 2005, 09:44 PM // 21:44	#12
Loviatar Underworld Spelunker Join Date: Feb 2005	that is a new one if they shipped out the preorder pack and there are codes in it and they email you different codes (pre and friends) you can give 3 away EDIT have you been keeping up with that tracking number and when is the scheduled delivery date?

Apr 04, 2005, 09:50 PM // 21:50	#13
cc.pyro Frost Gate Guardian Join Date: Apr 2005 Location: Mayland Guild: The Cheverly Crew Profession: W/Mo	The scheduled shipping date is the 26th. Thats about all the info it gives me. Guild Wars 1 $49.99 Pre-Release ETA: 4/26/05

Apr 04, 2005, 09:54 PM // 21:54	#14
Loviatar Underworld Spelunker Join Date: Feb 2005	then that is the retail pack and not the preorder at least you will get the passes which should allow you the item as well when they say tracking number i expect to find it in the hands of fex x ups etc not sitting waiting to ship

Apr 04, 2005, 10:04 PM // 22:04	#15
cc.pyro Frost Gate Guardian Join Date: Apr 2005 Location: Mayland Guild: The Cheverly Crew Profession: W/Mo	as long as i get the Beta keys i dont mind recieveing the bonus pack with the game.